TMF works to assess and improve the quality of health care for Medicare beneficiaries through medical record review.
September 09, 2010
You are here: Medicare Case Review

Case Review is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Case Review Web site and governs data collection and usage. By using the Case Review website, you consent to the data practices described in this statement.

Collection of your Personal Information

Case Review collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Case Review also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Case Review. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Case Review for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Case Review Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Case Review public message boards, this information may be collected and used by others. Note: Case Review does not read any of your private online communications.

Case Review encourages you to review the privacy statements of Web sites you choose to link to from Case Review so that you can understand how those Web sites collect, use and share your information. Case Review is not responsible for the privacy statements or other content on Web sites outside of the Case Review and Case Review family of Web sites.

Use of your Personal Information

Case Review collects and uses your personal information to operate the Case Review Web site and deliver the services you have requested. Case Review also uses your personally identifiable information to inform you of other products or services available from Case Review and its affiliates. Case Review may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Case Review does not sell, rent or lease its customer lists to third parties. Case Review may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Case Review may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Case Review, and they are required to maintain the confidentiality of your information.

Case Review does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Case Review keeps track of the Web sites and pages our customers visit within Case Review, in order to determine what Case Review services are the most popular. This data is used to deliver customized content and advertising within Case Review to customers whose behavior indicates that they are interested in a particular subject area.

Case Review Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Case Review or the site; (b) protect and defend the rights or property of Case Review; and, (c) act under exigent circumstances to protect the personal safety of users of Case Review, or the public.

E-mail

While Case Review will make every attempt to protect the personal information that you share with us, electronic mail is not secure against interception. If your communication is sensitive, you may want to send it by postal mail instead.

Case Review will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information.

Use of Cookies

The Case Review Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Case Review pages, or register with Case Review site or services, a cookie helps Case Review to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Case Review Web site, the information you previously provided can be retrieved, so you can easily use the Case Review features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Case Review services or Web sites you visit.

Security of your Personal Information

Case Review secures your personal information from unauthorized access, use or disclosure. Case Review secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Case Review will occasionally update this Statement of Privacy to reflect company and customer feedback. Case Review encourages you to periodically review this Statement to be informed of how Case Review is protecting your information.

Contact Information

Case Review welcomes your comments regarding this Statement of Privacy. If you believe that Case Review has not adhered to this Statement, please contact Case Review at vicnetes@tmf.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.

TMF has received Independent Review Organization accreditation from URAC. TMF has received Health Utilization Management accreditation from URAC. TMF is a GSA Contract Holder.